Privacy Policy

Frankman Design Ltd

Effective Date: 21st February 2025
Last Updated: 21st February 2025

1. Who We Are

Frankman Design Ltd (“Frankman”, “we”, “our”, “us”) is a design, marketing, and digital services company. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website.

Frankman is committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

By using this website and providing your personal data, you agree to the terms outlined in this Privacy Policy.

2. What Information We Collect

We may collect and process the following personal data:

Identity Data: Name, business/company name, job title.
Contact Data: Email address, phone number, postal address.
Technical Data: IP address, browser type, operating system.
Usage Data: Website interactions, referring URLs, exit pages.
Marketing Preferences: Your preferences for receiving communications.
Other Relevant Data: Industry information, customer preferences.

Some of this data is collected automatically when you visit our website.

3. How We Use Your Information

We process your data based on the following legal grounds under UK GDPR:

Purpose	Legal Basis
To provide services & respond to enquiries	Contractual necessity
To manage your account & purchases	Contractual necessity
To send marketing emails & offers	Consent (Opt-in required)
To improve our website & services	Legitimate interest
To comply with legal obligations	Legal obligation
To detect fraud or security threats	Legitimate interest

We do not sell or share your personal data with third parties for their marketing purposes.

4. Marketing Communications & Your Choices

We may send you marketing emails if you opt in to receive them. You can withdraw consent at any time by:

Clicking the “unsubscribe” link in our emails.
Emailing us at marketing@frankman.co.uk.

If you opt out, we will stop sending marketing emails but may still contact you for essential service-related communications.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience. Some cookies are essential, while others require your consent.

Essential cookies (required for the website to function).
Analytics cookies (Google Analytics) – require your consent.
Advertising cookies – require your consent.

You can manage your cookie preferences using our cookie consent banner. More details can be found in our Cookie Policy.

Google’s privacy policy is available here: http://www.google.com/privacypolicy.html.

6. Data Security & Storage

We implement strong security measures to protect your personal data, including:

Secure servers and encryption.
Restricted access to personal data.
Regular security audits.

Your data is stored within the UK. If data is transferred outside the UK, we ensure it is protected through Standard Contractual Clauses (SCCs) or similar safeguards.

We retain your data only for as long as necessary for the purposes set out in this policy.

7. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights:

Right to access – Request a copy of your data.
Right to rectification – Correct inaccurate data.
Right to erasure – Request deletion of your data.
Right to restrict processing – Limit how we use your data.
Right to data portability – Transfer your data to another provider.
Right to object – Object to processing based on legitimate interest.
Rights regarding automated decision-making – Opt out of automated profiling.

To exercise these rights, email info@frankman.co.uk or write to us at:
Frankman, 151 Babbacombe Road, Torquay, TQ1 3SU.

We will respond within one month as required by UK GDPR.

8. Data Breaches & Reporting

In the event of a data breach:

We will notify affected individuals if their rights are at risk.
We will report significant breaches to the ICO within 72 hours.
Internal reports will be made to directors Mark Vallance & Maggie Taylor.

If you suspect a data breach, contact us at info@frankman.co.uk.

9. Changes to This Privacy Policy

We may update this policy from time to time. Please check this page regularly for updates.

Last updated: 21st February 2025.

10. Contact Us

If you have any questions about this policy or your data rights, contact us at:

info@frankman.co.uk
Frankman, 151 Babbacombe Road, Torquay, TQ1 3SU